FAQ
-
Does the Wedryer (herb dryer) solve the smell problem while drying?
Yes, the Wedryer filters out the smell of the dried out herb almost completely. So to ease the cost burden Skip Bin Hire Australia now offers a 0% interest payment plan. So you can spread the cost of your skip over a period that suits you. Application takes just 45 seconds for up to $1,000 credit. Skip Bin Hire Australia is not a financial product provider, so to enable us to offer this solution to you, we have teamed up with one of the financial industries leading credit providers, ZipPay, backed by Westpac.
-
Does the Wedryer reduce the humidity?
Absolutely. Wedryer has air circulation, which reduced the humidity within the system. If you are ever in any doubt, or have an urgent requirement, we recommend calling our team on 1800 422 945. They will get onto our suppliers on your behalf and get you the required bin ASAP.
-
Where can I hang the Wedryer?
You can hang the Wedryer anywhere in the house: the kitchen, the storage room, the closet. However, for environmental reasons, certain items attract a surcharge, or, should be disposed of seperately. These include: SURCHARGE ITEMS - Tyres - Batteries - Paint and paint tins EXCLUDED ITEMS - Gas Bottles - Asbestos - Insulation - Clinical or medical waste - Hazardous or Toxic Materials - Flourescent tubes - Solvents - Liquids - Oil, petrol or diesel PLEASE NOTE - if these items are discovered in the bin, the skip bin supplier will face a significant surcharge (which will vary item to item) which in turn, they will pass on to you, the customer. To avoid this happening to you, we recommend carefully reading the information accompaying your bin and if you are ever in any doubt, call our team on 1800 922 945.
-
How often should I replace the filter?
It is recommended to replace the filter every 3 months.
-
Malfunction – the Wedryer does not filter out the smell.
Make sure that the fan is facing the right direction and make sure you opened the nylon on the filter.
-
What's the amount of herbs that I can put into the Wedryer?
It is recommended to put between 500 g to 1 kg of wet herbs prior to drying them.
-
Who do I approach if I have a problem?
You may contact us via phone and/or e-mail
-
How long is the warranty period?
1 year
-
How much power does the system consume?
12 volts
-
What are the dimensions of the package?
Sealed package of the following size: 30X30X10 cm.
-
Can you operate the system without disturbing the daily life at home?
Yes, absolutely. You can operate the system at home with no troubles of noise or smell.
-
How noisy is the system?
The system is extremely quiet, producing a low noise up to 23 dB.
-
What's the weight of the system?
700 g
-
Does the electricity socket suit the electricity systems all around the world?
You have to choose your local outlet type when placing the order.
-
How do I use the Wedryer?
You can find a detailed instruction HERE
-
Which countries do you deliver in?
Wedryer sold and delivered worldwide.
-
What are the shipping methods available?
Our shipping method is DHL, we found it to be the fastest and safest way.
-
Do you offer cash on delivery as well?
Not at the moment, we are an online brand and the process is simple like any other online store; you buy and we safely deliver your package!
-
How long does it take to deliver once I have placed my order?
The shipping time is changing based on your location, all our orders delivered between 10-21 days.
-
If a broken product is delivered what should I do?
In that case, you can contact us via the website and we will supply a new product. We want to make sure you have the best experience with your Wedryer.
-
Are there any delivery charges or any other hidden charges?
There may be custom charges , depend on the destination country policy .
-
Do you offer after-sales service?
Our team is here and ready to assist anytime. Feel free to contact us by email, Instagram or on the website.
-
Since you are offering a 1-year warranty, what things are covered in the warranty?
The 1-year warranty covers the electricity and electric components of the Wedryer. Of course, we truly believe that our product won't need it and that you will be happy with your product and results.
-
If I want to claim the warranty what is the procedure for that?
You need to contact us and send a picture of the receipt and then we will assist you. It won't take much from you. We want you to get the best.
-
Is there any user manual present with the product?
Yes! inside the product, you will find the user manual.
-
What is the right humidity level/range for drying cannabis?
The right levels will be 40%-50% humidity.
-
What is the right temperature range to dry the cannabis?
The best will be 20C-25C.
-
How long does it take to dry?
It depends on several parameters but on average the drying process with the wedryer will take 7 days, some will get the best results in the time frame: 5-14 days.
-
How do I determine when it is done/ready?
When the buds are crispy. That will be the right time to take them out of the Wedryer.
-
Do I leave it close until it's done?
After placing your buds in the Wedryer, you should leave it close until it's done. Of course, our advice is to first check it after 5-7 days. When the buds are crispy you can take them out.
Keeping the wedryer close, helps it do it job - keeping the right humidity levels, prevents the growth of mold and of course making sure that the smell won't spread in your home.